Last updated: 12 December 2025

1. Introduction

Welcome to MASTERING ENGLISH (https://www.masteringenglish.info) and PRESENT WELL (https://www.present-well.com), operated by Elephant Solutions, LLC (“we”, “our”, “us”). These Terms & Conditions govern your use of our website, content, and any products or services we offer, whether free or paid. By accessing or using this website, you agree to be bound by these Terms. If you do not agree, please discontinue use of the website.

2. Purpose of this website

This website provides educational materials, blog articles, digital courses, and downloadable products designed to support English learners, teachers, and professionals. All content is intended for general educational purposes and does not constitute formal instruction, certification, or legal advice.

3. Intellectual property

All text, images, logos, videos, and other materials on this website are the property of Elephant Solutions, LLC or are used with appropriate permission. You may not reproduce, distribute, or modify any content without prior written consent, except for brief quotations with proper attribution.

4. Digital products and courses

When purchasing a digital product or enrolling in a course:

• Access is granted for personal, non-commercial use only.

• You may not share, resell, or redistribute materials to third parties.

• Prices are listed in EUR or USD and may include applicable taxes depending on your location.

• Payments are processed securely through Systeme.io, Stripe, or PayPal. We do not store payment card information.

• Due to the digital nature of the products, all sales are final once access has been granted, except where required by law (e.g. defective downloads).

5. Accuracy of information

We make every reasonable effort to ensure that information, prices, and course descriptions are accurate. However, we make no guarantees that all content will be free from typographical errors or technical issues.

6. Affiliate links and third-party services

Some links on this website are affiliate links. If you click such a link and make a purchase, we may receive a small commission at no additional cost to you. We only recommend products we have personally used or believe to be genuinely helpful. Affiliate relationships do not influence our editorial content.

We are not responsible for the content, availability or privacy policies of third-party websites.

7. User accounts (if applicable)

If you create an account on this website (for example, to access a course), you are responsible for maintaining the confidentiality of your login details and for all activities under your account. We reserve the right to suspend or terminate accounts that violate these Terms.

8. Limitation of liability

To the fullest extent permitted by law, Elephant Solutions, LLC, its owners and affiliates shall not be liable for any direct, indirect, incidental, or consequential damages arising out of your use of this website, its products, or its content.

9. Refund policy

As our products are digital and delivered instantly, refunds are generally not available once materials have been accessed or downloaded.

Exceptions may apply if:

• You were charged twice for the same product, or

• A technical issue prevents access to purchased content.

In such cases, please contact us within 14 days via the contact form on the Contact / Imprint page or by email.

10. User conduct

You agree not to use this website in any way that is unlawful, harmful, or interferes with the operation of the website. We reserve the right to remove any comments or submissions deemed inappropriate, offensive, or spam.

11. Governing law

These Terms of Use shall be governed by and construed in accordance with the laws of Germany and, where applicable, the European Union. Any disputes shall be subject to the exclusive jurisdiction of the courts in Germany.

12. Data protection

We comply with the EU General Data Protection Regulation (GDPR) and the Systeme.io privacy framework. Please see our Privacy Policy and Cookie Policy for more information on how we process personal data.

13. Modifications

We may revise these Terms at any time without prior notice. The most recent version will always be available on this page, and continued use of the website after changes indicates acceptance of the updated Terms.

14. Contact

If you have any questions or concerns about these Terms & Conditions, please contact:

Elephant Solutions, LLC

See Contact